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Returns Policy

At FKHQ we want you to be entirely happy with your purchase and we will do our utmost to help out in any situation where possible.

 

In the unlikely even you find our products not to your liking within 7 days of delivery (consumer customers only) then please contact us at returns@flykillerhq.co.uk letting us know that you want to return the product with the reason why if possible and your order number.

 

Once we have these details we will get back to you within 24 hours (monday to friday) with your returns number and address to send the items back, please note the responsibility of returning the item is your own and a full refund will be given once the item arrives back to the warehouse within 30 days (generally much quicker).

 

As with any good online internet retailer we abide by the Distance selling regulations (DSR's) and follow these when dealing with any returns request or problems 

 

 

Please remember to see our terms and conditions page for full consumer and business terms found here

 

Regards

Fly Killer HQ

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